Policies

SHIPPING

Shipping In-Stock items begin the order process as soon as your online purchase is completed. Your item will be shipped once the item is located in stock, your payment is approved, and the address is verified. After your order leaves, delivery times vary depending on the location of your shipping address and the shipping carriers handling. If an item is not in stock, we will notify you via email and it will ship as soon as it becomes available. Orders are shipped on business days only. Business days are Monday-Friday, excluding observed holidays within the United States. Typically, it takes 3 business days for an order to be shipped.

RETURNS/EXCHANGES

We accept returns or exchanges of unopened products within 14 days of delivery.

DISCLAIMER

EKO IKO products  are not intended to be substituted for professional medical advice and should not be relied on as health or personal advice.

Please consult your healthcare physician before taking herbal products. 

If you are pregnant, nursing, or on any medication please consult  your healthcare physician before taking herbal products.

Statements throughout this publication have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease process.

All content, graphics, images and information, contained on or available through this website is for general information purposes only.

PRIVACY STATEMENT

Eko Iko respects the privacy needs and concerns of our customers. That is why we handle any personal information, such as your name, address, email address or phone number("Personal Information") that you provide to us with utmost care. To earn your trust, we respect your privacy in handling Personal Information relating to you or your transactions with us.

We will not disclose your personal information to anyone except for our affiliated businesses or service providers. We may engage third party services providers to work with us to administer and provide services regarding our site. These third-party service providers have access to your Personal Information only for the purpose of performing services on our behalf. The service providers to whom we entrust Personal Information are: IT providers, payment processing and relating services.

When you make purchases on our site, we process your payments through a third party application, including PayPal. The third party application may collect certain financial information from you to process a payment on our behalf, including your name, email address, address and other billing information.

When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, and phone number. We collect this information to prevent fraud.

By using this site, the user agrees, without limitation or qualification, to be bound by this Privacy Statement. When you provide Personal Information on our site, you are consenting to the manner in which Eko Iko will collect, use, disclose and otherwise manage your Personal Information.